Step 01 · Inquiry & Fit
Clarity

Inquiry & Fit

We check the project is a fit — for both sides — before anyone talks price.

We provide
  • Initial estimate in the Smart Form
  • Fit confirmation (ICP)
  • Invite to a discovery call
We need from you
  • Fill the Smart Form (~5 min) or a short message

Most of our projects follow this same line — the difference between projects is in pace, not in the phases themselves. If yours needs a different cadence, we'll sort it out together in Discovery.

Timeline

How long it takes.

Most builds run six to twelve weeks. The clock starts the day everything's in your hands — and the pace depends on how fast feedback and content come back.

Build clock6–12 weeks
  • Starts once your inputs are in
  • Exact pace is set with you in Discovery

No launch date pulled from thin air — a realistic range, then a precise plan once we’ve scoped it together.

Staying in the loop

You’re never in the dark.

You watch it come together in real time — and you always know exactly what we need from you, and when.

What we do

  • Share a live preview link you can open any time as the build takes shape
  • Send a short written progress update every week
  • Give you a heads-up at every milestone — no chasing us for status
  • Keep one point of contact who actually knows your project

What we need from you

  • The signed quote and the up-front payment to begin
  • One person who can approve decisions and grant access
  • Brand assets — logo, colours, fonts (or add the design)
  • The content and copy for what we’re building (or add copywriting)
  • Access to any system we’re integrating with or migrating from
  • The third-party accounts your scope needs — payments, Google, data
Payment

Fixed price, in writing.

The quote you approve is the price. One up-front payment — and that's the whole story.

  1. 01Approve the proposal & termsIn the portal, one click — no paperwork
  2. 02One payment — in full, up frontCard, Apple Pay / Google Pay · card installments available
  3. 03Work beginsYour project kicks off the moment payment clears

Secure checkout via PayPlus · automatic emailed receipt · all prices ex-VAT

Want something beyond the agreed scope mid-build? We quote it and you sign off before any new work starts — it’s never billed against the original price.

Guarantees

What you’re promised.

Not a vague badge — concrete commitments you can hold us to.

You own everything

The code is yours on full payment, and it runs on your own accounts — Vercel, Supabase, domain, email. Nothing is locked to us; every credential transfers at handover.

A real fix warranty

Every project ships with a 30–60 day bug-fix warranty — covering anything that doesn’t work or works wrong — with a first response to critical bugs within one business day.

Support is opt-in

The maintenance retainer only starts if you choose it — monthly or annual. Cancel on 30 days’ notice, and every annual renewal is announced in advance — nothing renews behind your back.

Accessible by default

Every site is built to the Israeli accessibility standard IS 5568 and WCAG 2.2 AA — not bolted on at the end.

After launch

Launch isn’t the end.

Here’s exactly what happens once it’s live.

  1. 01

    Acceptance

    You have 14 days to review the delivery and flag anything against the brief.

  2. 02

    Warranty window

    For 30–60 days we fix any bug — anything that doesn’t match what was agreed — at no extra cost.

  3. 03

    Optional retainer

    Want ongoing care? Pick a retainer — Basic, Pro or Premium, monthly or annual — for updates, monitoring and small changes. Cancel on 30 days’ notice.

  4. 04

    Quarterly review

    For retained clients, a quarterly look at what’s working and what’s worth building next. Always your call — never automatic.

FAQ

Questions, answered.

Pick a question — or type your own — and we’ll answer in plain language.

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TwinEx

Hi — I'm the TwinEx assistant. Pick any question and I'll answer it right here.

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