Terms of Service
1. Scope
These terms govern the use of twin-ex.com and any engagement that starts via this website. By submitting an inquiry you confirm you've read and accept them.
2. Public pricing
Prices listed on this site are starting prices (T1) for each service. Final scope and price for any project are confirmed in writing (one-page brief + fixed quote) before work begins.
3. Engagement model
Fixed scope · fixed price. We don't bill hourly. 30% deposit, 70% on delivery. Net 14 on final invoice. Retainers: monthly, no minimum commitment, 30 days notice to end. Payment method: bank transfer (Israeli or international SWIFT).
4. What's included
Each service tier's full scope (deliverables, addons, retainer options) is documented on the Services and Pricing pages and confirmed per-project in the signed SOW.
5. What's not included
Third-party costs (domain, hosting beyond Vercel's free tier, external API licenses, paid stock assets). These are invoiced at cost or paid directly by you.
6. Intellectual property
Once paid in full, you own the deliverable (code, content, designs). We retain the right to reference your project as a case study (anonymised on request) and to reuse generic patterns we built that don't include your branded content.
7. Confidentiality
Everything you share with us is confidential. NDAs available on request before discovery — see contact@twin-ex.com.
8. Liability
Our total liability for any single engagement is capped at the fees paid for that engagement in the previous 12 months. We maintain professional liability insurance — details on request.
9. Governing law
These terms are governed by the laws of the State of Israel. Tel Aviv courts have exclusive jurisdiction for disputes that can't be resolved by direct conversation (which we always try first).