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AI · Slack · n8n

Inbox Triage AI

AI agent that triaged a SaaS founder's 200-email/day inbox in their own voice.

Inbox Triage AI preview
The challenge

Founder of a 30-person SaaS was drowning in 200+ daily emails. Half needed nothing, but they couldn't risk missing the critical ones.

Our approach

n8n + GPT-5 flow that classifies every inbound email (urgent / response-needed / FYI / spam), drafts responses for the routine ones in their voice, posts a Slack summary every 2 hours.

The outcome

Founder reclaimed 2.5 hrs/day. Response time to real customers dropped to <90 minutes. Zero missed critical emails in 180 days.

By the numbers
2.5 hrs
Daily time saved
7 hrs → 87 min
Avg response time
0 / 180 days
Critical emails missed

* These figures show typical scale for this kind of project — they're not from a specific past client.

Tools usedn8n · OpenAI
Year2026
Internal — no public URL
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